Questions? 800-515-1330  or  customerservice@gaithermusic.com

Gaither Store Terms & Privacy

Delivery:

Standard US Delivery orders ship from our warehouse in 2 3  business days.  

Allow 4 6 weeks for delivery of all *Canadian  and International orders.

Express shipping is available for  US customers only, at an additional cost.

 *Those items for shipment to countries outside of the US may be subject to taxes, customs duties and fees levied by the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. 


Return Policy:

Any merchandise purchased through our company can be returned for a full refund (excluding shipping and handling) within 60 days of  purchase.

Any unopened merchandise purchased through our company can be exchanged within 60 days of purchase (please include $6.95 for shipping and handling)

Before returning product, please contact our customer service department at 1-800-713-3773 for instructions.

Returned merchandise, purchased as a set, must be returned as a set for a full refund.

Please allow  4 to 6 weeks to process your refund request.

 

Privacy Policy:

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Gaither.com.

What We Share: Information about our customers is an important part of our business, and we are not in the business of selling it to others. Sometimes we send offers to selected groups of Gaither.com customers on behalf of other businesses such as Homecoming Magazine or Inspiration Cruises but when we do this, we do not give that business your name and address.

 

Security:

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.